1. Duration of Holiday

1.1 The duration of your holiday is the number of nights as stated on our confirmation, related to your requested reservation.

1.2 The villa cannot be entered before 4:00 pm on arrival date stated (check-in) and must be cleared before or at the latest at 11:00 am on departure date (check-out) stated on contract.

1.3 Guest arriving outside of management company business hours can collect the villa keys from a lock box outside of "USA Vacation Homes" offices.

2. Booking Confirmation

2.1 By signing the booking form and renting our villa you agree to accept these terms and conditions.

2.2 All bookings of the property are made between the owner and the Signatory (see paragraph 2.4 below). When we have received your booking form and deposit (or full payment for a late booking), there will be a contract between us.

2.3 Should a reservation be made without a signed booking form (e.g. a late availability by telephone) the verbal agreement shall act as a contract between us, and these terms and conditions shall be deemed to apply.

2.4 The person who signs the Booking Form will be referred to as the Signatory. The Signatory must be over 18, and in signing the booking form accepts these terms and conditions on behalf of everyone in his or her party. All correspondence shall be addressed to the Signatory and we shall have no responsibility to communicate with anyone in the party other than the Signatory.

3. Payment

3.1 A deposit of 20% of the total cost of villa rental is required at the time of booking.

3.2 We must receive the payment within 7 days from the date of reservation to guarantee your booking (not including Christmas Day, New Years day or Bank Holidays).

3.3 Credit Card Payments will be subject to a 2% handling fee.

3.4 The Signatory shall be responsible for the payment of all monies due under any booking made. The owner shall not be responsible for issuing reminders that payments are due, but will issue a receipt on payment.

3.5 The Signatory shall be responsible for the payment of all monies due to us in connection with your Booking.

3.6 Security Deposit

a. All reservations are due to a security deposit of US$ 500 per stay. The security deposit can be collected at the management company offices on arrival or via a secure website prior to the vacation.

b. If providing the deposit on arrival at the management company, the Signatory will be asked to sign a Credit Card slip. This will not be taken off Credit Card Holders' account, unless damage to the property is reported by the cleaners to the management company at he end of the rental term.

c. If the customer is not a credit card holder, a US$ 500 cash deposit will be required by the management company, which will be refunded within 30 days of departure after inspection of the rented unit.

d. If customer arrives after the management company business opening hours, he or she is to contact the offices the next business day and fulfil his security deposit obligations.

3.7 Payment of Balance

a. The balance of the payment must reach us at least 8 weeks before your departure date. It is your responsibility to make sure that payments reach us on time, no reminders will be sent.

b. If the balance is not paid 8 weeks before your departure, we reserve the right to cancel your booking. However, as failure to make payment by the due date would mean that you were in breach of contract, you would still be responsible for the balance of the payment in such circumstances.

3.8 Extra Costs

a. Local taxes are included in the quoted rental price. Pre-arrival clean is included in our rates for a stay of at least 5 days. Pre-arrival cleaning will be added for stays of 4 days or shorter. No further cleaning will be charged unless the accommodation has been left in an extreme condition.

b. Customers will only be charged for extras if he/she explicitly requests the option(s).

c. Options are:
Pool Heating: GB£12 per day (minimum of 4 days) or GB£70 per week
Crib: GB£20 per week
High Chair: GB£20 per week

4. Changes to your Booking

4.1 If you want to make any changes to your original booking, this technically constitutes a cancellation of your original booking.

4.2 We will do our best to accommodate any requests, which you might make, but we cannot make any guarantees, as the change, which you request, may impact on other bookings.

4.3 All requests for changes must be submitted in writing (FAX is acceptable). We cannot process any requests for changes, until they are confirmed in writing.

5. Changes or Cancellation By Us

5.1 As with any other holiday, there may be circumstances completely beyond our control and contemplation, in which the property might not be available for booking. Examples of these circumstances include (but are not limited to) destruction of or severe damage to the property. Such circumstances are referred to as "Force Majeure".

5.2 In the event of Force Majeure, we will do our best to make alternative arrangements for you where possible. If we can't, or if the alternative arrangements are unacceptable to you, then we will refund all monies paid. This will be the full extent of our liability to you in such circumstances, and we shall not be responsible for any other costs connected with any such cancellation, however arising.

6. Cancellation By You

6.1 Apart from cancellation, which arises out of non-payment, any other cancellation must be confirmed in writing by the Signatory, and will not be effective until we receive such written confirmation.

6.2 A charge will be made for cancellation. The amount of the charge will depend upon the time of cancellation.

a. More than 56 days before your departure date, the amount of the cancellation charge will be your deposit only.

b. Between 28 - 56 days before your departure date, the cancellation charge will be 50% of the rental.

c. Less than 28 days before your departure date, the cancellation will be 100% of the rental.

7. Insurance

7.1 It is a condition of this booking that all members of the party are covered by travel insurance which carries adequate protection against delays and cancellation, and has adequate medical insurance for the USA, and your luggage and personal belongings.

8. Liability

8.1 We cannot accept any liability for any loss of rental time or delays which you may incur due to travel problems.

8.2 We cannot accept any liability for any injury sustained by any clients or their visitors to either the property or the swimming pool, howsoever arising.

8.3 We cannot accept any liability for any loss or damage to any property, which is brought to the premises.

8.4 We cannot accept any liability for any loss, damage or delay arising out of circumstances which constitute Force Majeure, including but not limited to, flight delays and/or flight cancellations, weather conditions, industrial disputes, terrorist activities, and all events of a similar nature which are outside our control.

9. Complaints

9.1 If you have any cause for complaint during your stay, please contact the management company.

9.2 If in complaint is not rectified at first instance, please confirm it in writing to the management company and copy it to us on your return.

9.3 Letters can be addressed to the management company at:

USA Vacation Homes
101 Polo Park Blvd, Ste #1
Davenport, FL 33897, USA

10. Party Size

10.1 The maximum number of people is 8 and is the number allowed by Fire regulations. Parties larger than this would void any protection you have under our insurance.

11. Code of Conduct

11.1 Four Corners Estate is a residential community. Nothing should interfere with the continued quiet enjoyment of other holidaymakers and residents. Please do not play loud music, or do anything else which is likely to inconvenience your (and our) neighbours after 22.30 or before 07.30.

11.2 In the event that anyone in your party behaves in a way which our management company believes is likely to cause danger, distress or annoyance to anyone else on Four Corners Estates, or damage any property in any way, we reserve the right to terminate your let immediately and forthwith.

11.3 Should it become necessary for us to terminate your property let in accordance with clause 11.2 above, then any responsibility which we have for your arrangements will cease immediately and forthwith.

11.4 Please treat our villa with respect, and leave it clean.

12. Pets

12.1 Sorry no pets are allowed.

13. Purpose of This Agreement

13.1 The villa is let for holiday purposes only.

13.2 It is not the intention of the parties to enter into any form of furnished letting arrangement. Nothing in this Agreement shall be interpreted as giving rise to any such form of agreement.

14. Owner Access

14.1 The owner, or their agent(s), shall be allowed access at any reasonable time during your stay.

15. Rights of Owner

15.1 We reserve the right to vary the rates advertised in our brochure / website at any time.

15.2 We reserve the right to vary the terms and conditions of rental at any time.

15.3 We reserve the right to decline to rent to any person or party without being obliged to give reason.

16. No Smoking

16.1 Smoking is strictly prohibited on the premises.

16.2 If condition 16.1 is not adhered to then the cost of deodorising the premises will be deducted from your security deposit.

By renting the vacation home, customer acknowledges and agrees to all our terms and conditions